Reference

What You Agree To When You Use idncast

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from DANA and OVO deposits to how disputes are handled.

Account holder rulesDANA, OVO, GoPay wallet termsEligibility by regionDispute processAccount suspension conditions

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How These Terms Apply to Your Account

idncast Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account and using idncast — whether through your mobile browser or a saved session on your phone — you accept these terms in full. They apply to every action you take: logging in, placing a bet, depositing via GoPay, or requesting a withdrawal

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through OVO. We may update these terms when our services change, and we will notify active accounts when material changes occur. Continued use of your account after a notice means you accept the updated version. These terms do not override local law. If any clause conflicts
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with applicable Indonesian law, that clause does not apply in that jurisdiction. Players in Depok or anywhere else in Indonesia should read these terms alongside any local regulations that apply to their use. All wallet transactions — DANA, OVO, GoPay — are subject to both these
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terms and the conditions of your chosen payment provider. We are not responsible for delays or restrictions imposed by those providers. If you access idncast through a shared device, you remain solely responsible for all activity on your account during that session.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to flag a concern about your account or a transaction, our support team handles policy questions directly. You can reach us through live chat, email, or the in-app message channel on your mobile account page.

Live Chat Open the chat icon on any page of your account. A support agent will respond and can walk you through specific clauses or account-level concerns.

Email Support Send your query to our support address found in the account help section. Include your registered account ID and the specific terms topic you are asking about.

In-Account Message From your mobile account dashboard, use the message tab to submit a formal terms or dispute query. Responses are tracked and time-stamped on your end.

HOW WE OPERATE

What We Do to Keep Your Account Secure

Your account details, wallet links, and session activity are handled with care. We keep your registered payment methods — DANA, OVO, GoPay — tied to identity verification so only you can request withdrawals. Account security, data handling, and retention practices are outlined below so you know exactly where you stand.

Data Handling

We store only the data needed to run your account and process transactions. Your DANA or OVO wallet details are not shared with third parties outside of payment processing.

Account Security

Login sessions on mobile require OTP verification when a new device is detected. If you suspect unauthorised access, contact support immediately to freeze your account.

Data Retention

We retain account and transaction records for the period required under applicable rules. You can request a summary of your stored data by contacting support through the email channel.

Requesting Changes

To update your registered wallet, change account details, or request data removal, submit a verified request through the in-account message tool or via email support.

Common Questions About idncast Terms

These are the questions we hear most often about how the terms affect your account day to day — from wallet rules to what happens if you want to close your account.

Yes. All three wallet methods fall under the same account terms. Each is also subject to that wallet provider's own conditions, which we cannot override.

We may suspend or close your account depending on the nature of the breach. Any pending withdrawal at that time will be reviewed before release, following our standard verification process.

Access depends on whether your location falls within eligible regions under local law. These terms apply wherever access is permitted — not just in specific cities.

Contact support via live chat or email with your account ID and the transaction date. We will review the record and respond with a formal outcome within the stated handling period.

Yes. We notify active accounts when material updates are made. Continuing to use your account after that notice means you accept the revised terms as current.

Yes. Submit a data request through the in-account message tool or via email support. Include your registered account ID and we will provide what we hold on file for you.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use idncast

Reach Us About These Terms

What We Do to Keep Your Account Secure

Data Handling

Account Security

Data Retention

Requesting Changes

Common Questions About idncast Terms

01 Do these terms apply to DANA, OVO, and GoPay deposits the same way?

02 What happens if I break these terms?

03 Can I use idncast if I am in Indonesia but outside major cities?

04 How do I dispute a transaction listed in my account?

05 Will I be told if these terms change?

06 Can I request a copy of my account data?

Terms & Conditions

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