Reference

What Governs Your Account on idncast

These legal terms set out how your account works, what we can and cannot do, and how eligibility is determined based on local law in supported regions.

Jurisdiction-dependent accessAccount terms apply at registrationDANA, OVO, GoPay wallet rules includedData handled under our privacy postureContact available for policy queries

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POLICY CONTACT PATHS

How to Reach Us About Legal Queries

If you have a question about how our legal terms apply to your account — whether that is a data request, a dispute over a transaction, or a question about eligibility in your region — you can reach the team through the channels below. Have your account ID and wallet name ready when you contact us; it speeds up the process considerably.

Team online

Live Chat

Open the chat window from your account dashboard. Use this for urgent policy questions or to flag a transaction you want reviewed before it clears.

Email Support

Send your legal or data query to our support address. Include your registered email, your wallet type — DANA, OVO, or GoPay — and a clear description of the issue.

Account Help Centre

For policy documents, data requests, and account-closure procedures, visit the Help Centre section inside your logged-in account panel.

How Our Legal Terms Apply to Your Account

idncast Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your use of idncast is governed by the terms in place at the time you register. Eligibility is not universal — availability depends on local law and the region you access from. If local law in your area does not permit access to platforms of this

1
type, these terms do not extend a right to use the service. When you connect a payment method such as DANA, OVO, or GoPay, you confirm that the wallet is registered in your own name and that the funds you deposit are yours. We do not
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accept third-party wallet transfers, and we may ask you to verify wallet ownership before processing a withdrawal. This is a standard account-security step, not a penalty. All account activity — bets placed, deposits made, and sessions started — is logged against your registered profile. We retain
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this data as required to manage the account relationship and to resolve any disputes you raise. If you believe a transaction was processed incorrectly, you can contact our support team with the transaction reference and wallet name, and we will investigate. Policy terms may be updated;
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we will notify you through your registered account when material changes are made.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SECURITY

How idncast Handles Your Data and Account

Your account security and data handling matter to us. Here is how we approach the four areas players ask about most — data storage, cookies, account security, and what to do if you need to request a change.

Data Retention

We keep account and transaction records for as long as necessary to manage your account and resolve disputes. You can request a summary of what we hold by contacting support with your account ID.

Cookie Use

We use cookies to keep your session active and remember your preferred wallet — DANA, OVO, or GoPay — so you do not re-enter details on every visit. You can manage cookie preferences in your browser settings.

Account Security

Account access uses OTP verification tied to your registered mobile number. If you notice a login you did not make, lock your account immediately from the security settings tab and contact support.

Requesting Changes

To update personal details, request data deletion, or close your account, submit a written request through email support. Include your registered wallet type and account ID for faster processing.

Common Questions About Our Legal Terms

These are the questions we get most often about how our legal terms work. If your question is not covered here, reach us through live chat or email with your account details ready.

Access to idncast depends on local law and is available only where local regulations permit. We recommend checking your local rules before registering an account.

Your wallet must be registered in your own name and match your account details. We may ask for wallet verification before processing withdrawals. Third-party wallets are not accepted under our account terms.

Yes. Send a data request to our support email with your account ID and registered email address. We will respond with what we hold and how long we retain it.

Contact support via live chat or email with the transaction reference, your wallet name — DANA, OVO, or GoPay — and the amount. We investigate and respond to disputes through your registered account.

We notify you through your registered account when material changes are made to our terms. Continued use of your account after notification means you accept the updated terms.

Submit a closure request by email, including your account ID and wallet type. We process account closures once any pending transactions are settled and identity is confirmed.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFree Spins Offer InfoTerms & Conditions

What Governs Your Account on idncast

How to Reach Us About Legal Queries

Live Chat

Email Support

Account Help Centre

How idncast Handles Your Data and Account

Common Questions About Our Legal Terms

01 Does idncast operate legally in Indonesia?

02 What are the rules around using DANA, OVO, or GoPay on my account?

03 Can I request a copy of the data idncast holds about me?

04 How do I dispute a transaction on my account?

05 What happens if the legal terms are updated?

06 How do I close my account under your terms?

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